kub9 Privacy Policy

When you register or use our services on kub9, we collect certain types of information — solely to provide you with the best possible experience, and for no other purpose. In line with our Privacy Policy, data collection is kept to a minimum and only what is strictly necessary is gathered.

We only collect your information for specific, legitimate purposes. The key reasons for data collection under kub9's Privacy Policy are outlined below:

• Account Creation & Management: To verify your identity and keep your account secure.
• Payment Processing: To process deposits and withdrawals accurately and prevent fraud.
• KYC Verification: To comply with international Anti-Money Laundering (AML) regulations.
• Customer Support: To resolve your complaints or issues promptly.
• Platform Improvement: To analyze user experience and improve our services.
• Security Monitoring: To detect suspicious activity and prevent fraud.
• Responsible Gaming: To identify signs of problem gambling and provide timely support.

Every piece of information collected on kub9 is used for a specific purpose. We follow a data minimization principle — meaning we only use what is necessary, nothing more.

We use your betting history to create relevant bonus offers tailored to you. This analysis is strictly internal and is never shared with external marketing companies. Your device information helps us detect unusual login activity and protect your account from hacking.

We never use automated profiling of your data to make decisions that could directly harm your account. Any significant decision involves a human review.

Kub9 never sells your personal information. However, in certain circumstances, limited data may need to be shared:

• Payment Provider: Only the minimum required information is shared with Mobile Banking, Nagad, and Rocket to verify transactions.
• Regulatory Authority: Upon request from government or regulatory authorities to meet legal obligations.
• Security Partners: Partnered with trusted security services to prevent fraud and cyberattacks.
• Court Orders: When required by a valid court order or government investigation.

We retain your data only for as long as necessary — no longer. All information is kept while your account is active. After account closure:

• General account data: deleted within 30 days.
• Financial transaction records: may be retained for up to 5 years in accordance with legal requirements.
• KYC documents: retained for up to 6 months after verification, then permanently deleted.
• Betting history: retained for up to 1 year for dispute resolution.

Our servers are located in Bangladesh and Singapore, where strict data protection laws apply. All data is stored in encrypted form and backed up on a regular basis.

Under kub9's Privacy Policy, you have several important rights that we both respect and uphold:

• Right to Access: Contact our support team if you would like to know what information we hold about you.
• Right to Rectification: You can request a correction if any of your information is inaccurate.
• Right to Erasure: Request deletion of all personal data after your account is closed.
• Data Portability: You can request a copy of the data we hold about you at any time.
• Right to Restrict Processing: You may object to the use of your data for specific purposes.
• Right to Withdraw Consent: You may withdraw consent for promotional communications at any time.

Cookies are small text files stored in your browser. kub9 uses only the following types of cookies:

We do not use any third-party advertising cookies. You can delete all cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.

Kub9 strictly prohibits account registration by anyone under the age of 18. Our Privacy Policy is clear: we do not knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• A national ID or birth registration certificate may be requested in cases of doubt.
• If anyone registers with a false age, their account will be immediately suspended and all associated data will be deleted.

Kub9 reserves the right to update this Privacy Policy as needed. Any changes will be reflected with a new date on this page, and for significant updates, an SMS will be sent to your registered mobile number.

• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• For significant changes, we will endeavor to provide at least 14 days' advance notice.
• If you disagree with the updated policy, you may request account closure — we're here to help.

We always put our users' interests first. Any changes to the Privacy Policy are made to strengthen your rights, not limit them.

For any privacy-related questions, complaints, or data deletion requests, please contact our support team. We provide assistance 24 hours a day, 7 days a week.

Your privacy is our top priority. You can play on kub9 with complete confidence — that is our commitment to you.